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Frequently Asked Questions

What is BAHAAR?

BAHAAR is a Karachi-based luxury fashion label specializing in formal wear, luxe wear, handwork, and customized designs.

What payment is required for made-to-order or customized orders?

A 50% advance payment is required to confirm all made-to-order and customized orders.

When do I need to pay the remaining balance?

The remaining 50% balance must be paid before dispatch of your order.

Orders and Returns

Can I return or exchange a customized order?

No. Customized orders cannot be returned or exchanged, as they are made specifically according to the customer's requirements.

When does the production timeline begin?

The 2–3-week timeline begins once the order has been confirmed, including the required 50% advance payment.

Do you offer customized designs?

Yes. BAHAAR offers customized designs tailored specifically to the customer's requirements.

Why are customized orders non-returnable or non-exchangeable?

Customized pieces are created specifically for each customer based on their individual requirements, measurements, or preferences. Therefore, they are not eligible for return or exchange.

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